Privacy Policy

At Ora Fitness, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our facilities and services.

1. Information We Collect

Personal information you provide directly, such as your name, email address, phone number, date of birth, and payment details when you register for a membership, book a class, or purchase a product.

Usage data automatically collected when you visit our site, including IP address, browser type, pages visited, and timestamps. We may also collect health and fitness information you choose to share with our trainers to personalize your program.

2. How We Use Your Information

• To provide and manage memberships, class bookings, and product orders.
• To communicate with you about schedules, promotions, and updates.
• To personalize fitness programs and improve your experience.
• To maintain a safe environment and comply with legal obligations.
• To analyze site usage and improve our Services.

3. Sharing Your Information

We do not sell your personal data. We may share information with trusted service providers (e.g., payment processors, email platforms) who help operate our business, and when required by law. Any third-party processor is bound by confidentiality obligations.

4. Data Security

We implement appropriate technical and organizational measures to protect your data, including encryption for payment processing and access controls. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your data subject to legal retention requirements.

6. Your Rights

Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal data, and to object to or withdraw consent for certain processing. To exercise these rights, contact us at ora@fitness.com.

7. Cookies

Our website uses cookies and similar technologies to enhance your browsing experience, remember preferences, and analyze traffic. You can control cookies through your browser settings, but disabling them may affect site functionality.

8. Children's Privacy

Our Services are not directed to children under 16. We do not knowingly collect personal information from children under 16. If you believe we have collected such data, please contact us and we will promptly delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will post changes on this page with an updated "Last updated" date. We encourage you to review this page periodically.

10. Contact

If you have questions about this Privacy Policy or your data, please contact us at ora@fitness.com or +180 123 457 890.